LeadRobot Features Built to Engage, Qualify, and Convert

Not every visitor is the same—so why treat them that way? With LeadRobot’s pre-chat forms and conversational attributes, you can qualify leads right before or during

Your customers message you on WhatsApp, Instagram, your website, Facebook, and email, sometimes all in one day. Meanwhile, your team’s drowning in tabs, losing leads, and burning out.

Every conversation your business has is a chance to generate a lead. But if that data stays locked in your chatbot, you’re missing out.

Active users every day

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In today’s fast-paced sales and support environment, understanding every interaction matters.

Customer conversations move fast—and your agents don’t always have time to write the perfect reply. That’s where LeadRobot’s AI Chat Assist steps in.

Your customers message you on WhatsApp, Instagram, your website, Facebook, and email, sometimes all in one day. Meanwhile, your team’s drowning in tabs, losing leads, and burning out.

Every conversation your business has is a chance to generate a lead. But if that data stays locked in your chatbot, you’re missing out.

Active users every day

0 +

In today’s fast-paced sales and support environment, understanding every interaction matters.

Customer conversations move fast—and your agents don’t always have time to write the perfect reply. That’s where LeadRobot’s AI Chat Assist steps in.

Omnichannel Robot Creation

Create and deploy a single chatbot across multiple messaging channels, using a unified workflow.

LeadRobot’s 4-step setup makes it easy to launch a chatbot across your website, WhatsApp, social platforms, and more—without duplicating work.

Choose channels like Website, WhatsApp, Instagram, Facebook, SMS, LinkedIn.
Set up dedicated inboxes per channel.
Assign agents per inbox.
Go live with a single click or code snippet.

A business can handle incoming leads from WhatsApp, Instagram, and their website—all managed from the same robot and dashboard.

Unified Inbox

Centralized dashboard that merges all customer messages from different channels into one place.

No more switching tabs. LeadRobot brings email, live chat, WhatsApp, Facebook, and more into one interface—so your team can focus on conversations, not chaos.

Sort by channel, status, tags, or agent.
Real-time updates with typing indicators and read receipts.
Rich customer profiles embedded in chat view.

A returning customer who first messaged via Instagram and now emails your team is recognized instantly—with full history and context shown.

Website Chat Widget

A customizable chatbot widget for your website to engage visitors, answer queries, and collect leads.

LeadRobot lets you create a branded live chat experience in minutes—designed to look and feel like your brand.

Color, text, avatar customization
Personalized welcome messages
Show availability status ("Typically replies in 5 minutes")
Easy deployment with a single script

Embed a chatbot on your pricing page prompting visitors with “Need help choosing a plan?” — increasing conversions by 30%.

CRM-Ready Lead Capture

Automatically collect and sync lead details from conversations into your CRM.

Every chat is an opportunity. LeadRobot enriches leads in real time using captured data like name, email, phone number, and source channel.

Auto-capture of user responses
Create/edit leads on the fly
Sync to tools like HubSpot, Zoho, Salesforce

A new user fills in a WhatsApp form—LeadRobot instantly creates a CRM record, tags them as “Demo Requested,” and alerts the sales team.

Pre-Chat Forms & Attributes

Collect key data from visitors before or during a conversation to improve qualification and targeting.

You can ask visitors to fill quick forms or answer chatbot questions like budget, region, or intent—automatically enriching their profiles.

Customizable pre-chat forms
Conversational attributes (e.g., “What’s your team size?”)
Store values for personalization and segmentation

Only show your enterprise pricing when someone selects “100+ employees” during pre-chat qualification.

Macros

Predefined workflows that automate repetitive actions inside a conversation.

Agents can trigger macros to send replies, assign leads, add tags, and more—all with a single click.

Trigger on-demand or automatically
Supports tagging, internal notes, lead routing
Custom logic based on user messages

When a user types “Pricing,” a macro can instantly send a pricing deck, notify sales, and tag them as “High Intent.”

Campaign Builder

Tools to create proactive messages and popups that engage users before they even start a conversation.

Engage visitors with chat prompts, banners, and popups based on their behavior, page, or source.

Triggers time on page, scroll %, exit intent
Formats chatbot messages, full-screen popups, sticky banners
Targeting segments, first-time visitors, return users

Show a popup offering “10% discount” if a user stays on the checkout page for over 60 seconds.

AI Chat Assist

Built-in AI tools that help agents write better responses in less time.

AI helps agents rephrase, shorten, expand, or correct messages in real time—improving tone, clarity, and professionalism.

Grammar & tone correction
Rewriting suggestions
Response length adjustments
Tone switches formal, friendly, neutral

An agent in a rush can draft a casual response and let AI polish it into a crisp, formal reply instantly.

Agent Collaboration Tools

Tools that enable multiple agents to collaborate, escalate, and resolve queries efficiently.

Collaborate across teams without breaking conversation flow.

Availability status (Online / Busy / Offline)
Private notes visible only to teammates
Internal mentions (@AgentName)
Personalized agent signatures

An agent adds a private note, “This lead asked for custom pricing—escalate to Sales Manager,” before transferring the conversation.

Chat Enrichment

Enhance conversations with multimedia, real-time customer info, and voice capabilities.

Let agents and customers share files, audio, and interact beyond plain text.

File uploads PDFs, images, videos
Voice messages support
Real-time profile view/edit during chat

A customer sends a product screenshot and a voice note explaining their issue—all visible in the agent’s inbox.

Multi-Language & Time Zone Support

Serve users globally with bots that adapt to their language and location.

LeadRobot detects language preferences and adjusts content or agent routing automatically.

Multi-language bots and templates
Time zone-based team scheduling
Regional routing and fallback

A French-speaking lead chats from Paris at 10 PM. The bot replies in French, logs their time zone, and sets a follow-up for the next business day.

Business Hours & Auto-Routing

Configure working hours and let the system auto-respond or redirect outside business times.

Set rules for when agents are online, and what happens when they’re not.

Define global or team-specific working hours
Auto-assign to AI fallback outside hours
Custom away messages

After 6 PM, all incoming chats are handled by Captain AI with a promise of human follow-up by 10 AM.

Builtin CSAT Surveys

Measure customer satisfaction with post-chat surveys and rating prompts.

Ask users to rate conversations or leave feedback after they’ve received help.

1-click star or emoji ratings
Open-text feedback
Agent performance tracking

“How would you rate this chat?” appears after resolution—helping your team identify top performers and gaps.

Analytics & Reporting

Dashboards and reports that help you monitor performance, lead quality, and agent productivity.

Get real-time and historical data to improve conversion and support efficiency.

Conversation volume and response time
Agent-wise performance stats
Conversion and drop-off tracking
Source-wise lead attribution

You identify that leads from Instagram convert 3x better than Facebook and decide to increase spend there.

Integrations & API Support

Connect LeadRobot with your existing tech stack and build custom workflows.

Integrate your CRM, eCommerce store, email tool, or ERP with minimal effort.

Native integrations HubSpot, Salesforce, Slack, Twilio, Shopify
Zapier support
Webhooks and APIs for custom connections

When a user submits a lead form, automatically push data to your Google Sheet and alert the sales team on Slack.

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1151 Walker Rd #355 Dover,
Delaware 19904, USA

Office No 106-41 , Garhoud,
Al garhoud , Dubai UAE

support@leadrobot.ai

LeadRobot Features Built to Engage, Qualify, and Convert

use casesHow Businesses Use LeadRobot to Grow

Pre Chat Forms Attributes

Unified Inbox

CRM-Ready Lead Capture

Omnichannel Support Engagement

Analytics and Reporting

AI Chat Assist

Unified Inbox

CRM-Ready Lead Capture

Omnichannel Support Engagement

Analytics and Reporting

AI Chat Assist